Privacy Policy

Privacy Policy for The Freedom Wellness Center of Ohio

At The Freedom Wellness Center of Ohio, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our services or visit our website.

1. Information We Collect

We may collect the following types of information from you:

  • Personal Information: Name, email address, phone number, mailing address, date of birth, and other identifying information that you provide voluntarily through our website or in-person at our center.

  • Health Information: Medical history, treatment details, mental health conditions, and other sensitive health information as required for therapeutic services.

  • Payment Information: Credit card or bank account information for billing purposes.

  • Website Usage Information: IP address, browser type, device information, and cookies to improve user experience and website performance.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • Service Delivery: To provide mental health therapy, wellness consultations, and other services you request from us.

  • Communication: To send appointment reminders, updates, or respond to your inquiries.

  • Billing and Payment Processing: To facilitate payments for our services.

  • Improvement of Services: To assess the effectiveness of our services, enhance user experience, and personalize your interactions with us.

  • Legal Compliance: To comply with applicable laws and regulations, including health and safety guidelines.

3. How We Protect Your Information

We take the security of your personal and health information seriously. We implement the following measures to protect your data:

  • Encryption: We use encryption to safeguard sensitive information transmitted through our website and during payment processing.

  • Data Access Controls: Only authorized personnel have access to your personal and health information, and they are required to maintain confidentiality.

  • Secure Storage: We store your data in secure systems that are regularly monitored for vulnerabilities and protected from unauthorized access.

4. Third-Party Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information with the following:

  • Service Providers: Third-party providers who assist us with billing, appointment scheduling, and website management, who are obligated to keep your information confidential.

  • Legal Obligations: We may disclose your information to comply with legal requirements, court orders, or government regulations.

5. Your Rights

You have the following rights concerning your personal information:

  • Access: You can request a copy of the personal or health information we hold about you.

  • Correction: You may update or correct inaccuracies in your information by contacting us.

  • Deletion: You can request the deletion of your personal information, subject to certain legal and contractual restrictions.

  • Withdrawal of Consent: You may withdraw consent to our use of your information at any time, although this may affect our ability to provide certain services to you.

6. Cookies and Website Tracking

Our website uses cookies and similar tracking technologies to improve your experience, analyze trends, and monitor the effectiveness of our website. You can modify your browser settings to decline cookies, though this may impact some website functionalities.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly to stay informed about how we protect your personal information.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you would like to exercise any of your rights, please contact us.